Privacy Policy
Last updated: February 13, 2026
At 1MProperty, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our platform to find or list rental properties across Canada, Nigeria, Ghana, and South Africa.
Information We Collect
1. Account Information
When you create an account, we collect your name, email address, and password. This information is essential for account creation, authentication, and communication.
2. Profile and Application Data
If you complete a renter application, we collect personal details (date of birth, contact information), employment information (employer name, job title, income), rental history (previous landlord contacts), and uploaded documents (ID, proof of income).
3. Property Listing Information
Landlords provide property details including addresses, descriptions, pricing, photos, and contact information. This information is used to display listings and facilitate connections with potential renters.
4. Communication Data
We store messages, inquiries, and communications between renters and landlords to maintain conversation history and improve service quality.
5. Usage and Technical Data
We automatically collect information about your device, browser type, IP address, pages visited, time spent on pages, and interaction patterns. This data helps us improve platform performance and user experience.
How We Use Your Information
We use your information to:
- •Facilitate connections between renters and landlords
- •Process rental applications and inquiries
- •Verify identities and maintain platform safety
- •Send important notifications and updates about your account or listings
- •Improve our services through analytics and user feedback
- •Prevent fraud, abuse, and ensure compliance with our terms of service
- •Provide customer support and respond to your questions
Information Sharing
With Landlords and Renters
When you contact a landlord or submit an application, we share your contact information and any application details you choose to include. Similarly, landlords' contact information is shared when renters express interest in their properties.
With Service Providers
We work with trusted third-party service providers for hosting, email delivery, payment processing, and analytics. These partners are contractually obligated to protect your data and only use it to provide services to us.
For Legal Compliance
We may disclose information when required by law, legal process, court order, or to protect our rights, property, or safety, or that of our users.
We Never Sell Your Data
We do not sell, rent, or trade your personal information to advertisers, marketers, or any third parties for their commercial purposes.
Data Security
We implement industry-standard security measures to protect your personal information:
- •SSL/TLS encryption for all data transmitted between your device and our servers
- •Encrypted storage for sensitive information at rest
- •Regular security audits and vulnerability assessments
- •Access controls limiting who can view your information
- •Secure authentication and password protection
While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
Your Privacy Rights
You have the following rights regarding your personal data:
- Access:Request a copy of the personal information we hold about you
- Correction:Update or correct inaccurate information in your account settings
- Deletion:Request deletion of your account and associated data
- Portability:Receive your data in a structured, commonly-used format
- Opt-out:Unsubscribe from marketing communications at any time
- Object:Object to processing of your data for certain purposes
To exercise any of these rights, please contact us through our Contact Us page. We will respond to your request within 30 days.
Cookies and Tracking
We use cookies and similar tracking technologies to maintain your login session, remember your preferences, and analyze platform usage. Cookies are small text files stored on your device.
Types of Cookies We Use:
- •Essential Cookies: Required for authentication and core functionality
- •Analytics Cookies: Help us understand how users interact with our platform
- •Preference Cookies: Remember your settings and choices
You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- •Active accounts: Data retained while your account is open
- •Closed accounts: Personal data deleted within 30 days unless legally required
- •Archived listings: Automatically deleted after 2 years
- •Legal records: Retained as required by applicable laws (typically 7 years for financial records)
Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.
International Data Transfers
1MProperty operates across multiple countries (Canada, Nigeria, Ghana, South Africa). Your information may be transferred to and processed in countries different from your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a prominent notice on our platform. The "Last Updated" date at the top indicates when the policy was last revised. Your continued use of the platform after changes constitutes acceptance of the updated policy.
Questions About Privacy?
If you have questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.